Shipping policy

Shipping Policy

GoodWatch

Shipping & Delivery
Thank you for visiting and shopping at Goodwatch. The following are our Shipping Policy.

How can I track my order?

You can expect a shipment confirmation email with all your tracking details once you have placed an order through Goodwatch. The shipping details will be sent to the email address registered with your Goodwatch Account, or the email you used during the checkout process.

The tracking number will be active within 24 hours.

What shipping speeds are offered?

Goodwatch may have up to different shipping speeds and all available shipping speeds will show during checkout. 

The speeds that show are dependent on those made available by the seller. If you do not see a particular shipping speed available at check out, the seller of the item has not provided it.

The speeds available and how long they take to deliver are:

When calculating the expected delivery time please take into account the processing time as well as the shipping speed.

Delivery Delays can occasionally occur. 

What are the Shipping Rates?

We charge per each Carrier published rates.

Note: We reserve the right to adjust the shipping charge if the actual rate comes back higher than originally calculated due to the dim weight of the package.

What is covered in the FREE SHIPPING?

Free shipping is only available for domestic order and only to regularly priced items subject to promotions.

How much do you charge for shipping and handling?

You could easily see an estimate of how much your shipping charges would be by adding an item to the shopping cart and entering your shipping zip code or location.

My package has been shipped but they have not delivered it yet. Why?

Please contact the shipper to obtain further status on your packages. The priority of delivery within the method of shipment chosen is determined by your shipper. Goodwatch would always like for your packages to be delivered ASAP. If the shipper is holding them, please contact them.

What should I do if an item is delivered damaged?
Please note that Goodwatch is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Save all packaging materials and damaged goods before filing a claim. 

What should I do if an item is missing from my order?

Check the amount of tracking numbers you should have received. Verify you have received all boxes and checked all packing material for small items. If you are still missing an item(s), contact our customer service at Goodwatch.

Are shipping costs added cumulatively for each item I order or do they reduce when multiple items are purchased?

When you order multiple items, most of the time the shipping is reduced in your shopping cart depending on weight and size, safety and insurance required. You will see the reduction if it applies to your region.

Due to significant shipping discounts offered by Goodwatch , for some items the shipping will add cumulatively unless multiple items are purchased. The shipping charge is always per the website.

International Orders

There are no deliveries for Goodwatch on Saturdays or Sundays, or on public holidays. Goodwatch ships Monday through Friday only, excluding national and federal holidays. 

Goodwatch  is shipping with DHL DDP - Delivered Duty Paid. “Delivered Duty Paid” means that GoodWatch delivers the goods when the goods are placed at the disposal of the buyer, cleared for import on the arriving means of transport ready for unloading at the named place of destination.

We reserve the right to adjust the shipping charge if the actual rate comes back higher than originally calculated due to the dim weight of the package.

Domestic Orders 

There are no deliveries for Goodwatch on Saturdays or Sundays, or on public holidays. Goodwatch ships Monday through Friday only, excluding national and federal holidays. 

We reserve the right to adjust the shipping charge if the actual rate comes back higher than originally calculated due to the dim weight of the package.